Terms & Conditions

1. Acceptance of Terms

By using this website, you confirm that you are legally capable of entering into binding agreements and agree to comply with these Terms & Conditions.

2. Products and Services

Patranova strives to ensure that all product descriptions, images, pricing, and availability information are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

3. Pricing and Payment

• All prices displayed on the website are subject to change without notice.
• Payment must be completed before order processing.
• We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

4. Order Acceptance

Receipt of an order confirmation does not guarantee acceptance of the order. Patranova reserves the right to cancel or limit quantities at its discretion.

5. Shipping and Delivery

Delivery times are estimates and may vary due to circumstances beyond our control. Patranova is not liable for delays caused by courier services, customs procedures, natural disasters, or other unforeseen events.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Customers are encouraged to review that policy before making a purchase.

7. User Responsibilities

• You agree not to use the website for unlawful purposes.
• You agree not to interfere with website security or functionality.
• You agree not to upload malicious software, viruses, or harmful content.
• You agree not to provide false or misleading information.

8. Intellectual Property

All website content, including text, graphics, logos, images, product designs, trademarks, and branding materials, are the property of Patranova or its licensors and are protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, Patranova shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website, products, or services.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Third-Party Links

This website may contain links to third-party websites. Patranova is not responsible for the content, policies, or practices of those external websites.

12. Modification of Terms

Patranova reserves the right to update, modify, or replace these Terms & Conditions at any time. Changes become effective upon publication on this website.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the People's Republic of Bangladesh.