Return, Refund & Shipping Policy

Return & Refund Policy

Last Updated: June 2026

At Patranova, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Return Eligibility

You may request a return if:

• The product received is damaged or defective.
• The wrong product was delivered.
• The product significantly differs from the description provided on our website.

To be eligible for a return, the item must:

• Be unused and in its original condition.
• Include all original tags, labels, packaging, and accessories.
• Be returned within 7 days of receiving the order.

2. Non-Returnable Items

• Products damaged due to customer misuse or negligence.
• Products that have been used, altered, or modified.
• Products returned without original packaging or tags.